Monday, April 27, 2009

Froggery

Last night was frustrating. I completely forgot that after Chart C comes Chart D, which must be completed before rearranging the stitches in preparation for working the heel flap. Well. Silly me. The second Lakeside sock is now a pile of rainbow-colored spaghetti because I couldn't figure out where the rearranged stitches had originally been, and since I couldn't figure out where the rearranged stitches came from, I decided to... well.. see above. *sigh* Second Sock Syndrome stinks... maybe someday I'll be able to work myself up to restarting and actually finishing the other sock, but right now I'm a little burnt out on Lakeside.
In the meantime, I'm working on a re: view of the Kauni and will try to post it later this week.

So mom got her new laptop today. Her old one died a gruesome death and the replacement, much to her horror, was shipped from Shanghai. It was supposed to arrive tomorrow but got here four days earlier than expected, and FedHex sent it out on Friday while we were doing a bit of grocery shopping. Since no one was home to sign for it, they left us a cute little door hanger saying they'd try again on Monday.
This is Monday. Right? Right. Mom and I were both home this morning. We have a large iron doorknocker with a very authoritative voice and a very large dog with a very authoritative voice, both of whom are excellent at letting us know when someone is at the door.
Well, I went out with the dog at around noon, and when we came back to the door I discovered I hadn't seen the new little door hanger left by FedHex about two hours before I went out with the dog. I found this rather puzzling because we were both home, we have a doorknocker, and the dog usually lets us know when someone is at the door; mom was a bit put out when I showed her the note.
What does she do--indeed, what does any sensible person do--but call FedHex and let them know that 1. We were home, 2. We have a doorknocker that works at least as well as any doorbell, 3. We have a dog who barks when people come to the door. 4. The driver had our phone number and could have called to let us know she was en route, which is what UPS does if they can't find the house.
The response from FedHex was "Your doorbell must have been broken." Um. No. We don't have one! Repeat previous statements about dog and doorknocker.
Well, says FedHex, it's not our fault the package wasn't delivered. The driver, it turned out, was put off by our oh-so-scary carpenter bees, and she got close enough to the door to leave us a little hanging tag, but not close enough to use the knocker. Hmm.. very puzzling indeed since the doorknocker is obviously attached to the front door, not suspended in midair six meters away from it. Mom spent about twenty minutes extracting a satisfactory explanation and/or assurances that the driver would make another attempt to deliver the package later in the afternoon, and when the driver finally did appear, the dog barked and mom sent me outside to accept the package. She's under the impression that I have a slightly more delicate touch, and my first words to the driver were, "I'm so sorry you had such difficulty catching up with us."
No sarcasm there. Really. Really not. *ahem* She got defensive about the bees, so I pointed out that bees generally don't attack people unless they're being disturbed; I do admit, however, that the bees are pretty intimidating and do like to divebomb passersby (occasionally) while they're flying back to their burrows or out to look for floral fast food.
Bottom line: Mom will likely be cranking out a scathing blog post about bad service and an obvious lack of strong work ethic where as certain company is concerned.

3 comments:

Rachael said...

I've hated FedHex (great name for them, btw) since I found out last year that they apparently don't have enough planes in Africa to do all of their business there on their own planes, so they use a-- (I'm not sure what the word would be... Is there a word for a person who does this? I'm sure there is but it escapes me...) a Russian guy, named Viktor Bout, in Africa who runs guns and other weapons to the people responsible for the genocides in Darfur and the Congo. It's profitable, so he does it. He doesn't particularly care that the guns and weapons are used by warlords to terrorize and kill innocent people. FedHex also pays him money to run their packages about on his planes. I don't approve... *grrrss at FedHex*

word verification: spinqu

La Duchesse said...

Ick.. I don't approve, either!

the Lady said...

Ooh, sad on both counts.